Posts by Pasquale Floors, LLC
Why are my wood floors changing color and what can I do?
Most wood floors are photosensitive and will change color over time. Being a natural product, they will change with the environment. The most common way they change is their color. Let’s break down each species that are most common in the Cleveland, Ohio area. Red oak- The oak family tends to change color the least,…
Read MoreWhat is our #1 callback with our clients?
Since we started in business, well over 20 years ago, the #1 callback is when clients have furniture delivered/moved or they have an appliance delivered/moved. To this day, we still get about 4-5 calls a month regarding these issues, either from the client, or the vendor. The most important thing is to take control and…
Read MoreWater leaked on our wood floors, what do we do now?
This is one of our most common issues that we help our clients with. It is important to follow a few steps in order to mitigate this situation properly. Be aware that this often is not a quick fix, if we are trying to salvage the existing wood and subfloor. First, fix the leak and stop…
Read MoreCommon complaints regarding refinishing your wood floors
Our goal is to NEVER have any complaints and we try to do this by total transparency of the process through communication. We also know the importance of setting client expectations and discussing any potential issues before they arise. We do that through sending clients to these Blogs, where we try to answer most of…
Read MoreWhat do I do with my carpet? Can you remove it?
About 35% of our projects have carpeting on top of the client’s existing wood floors or staircase. Clients often ask, “do you remove the carpeting, or do we have to take care of that”? The answer is we can absolutely help you remove the carpeting! Some clients ask if they can do it themselves to…
Read MoreWhen can I move my furniture back/walk on the floors?
Most of our clients are surprised on how quickly they can walk on their wood floors after our work is completed! I am going to explain the drying/curing process for the way we finish 95% of our floors. Unless you have asked for an alternative method or products, we can assume this will relate to…
Read MoreWhat are the most common ways my wood floors can get damaged?
Scratches/Gouges: Our most common call. About once a week, we get calls from homeowners, appliance stores, plumbing companies, movers and other home service companies explaining how they have damaged the wood floors. Almost every incident involves somebody dragging something across the wood floors like a bed, couch, table, refrigerator, dishwasher etc. Why does this happen?…
Read MoreWhat do we do with our kitchen appliances/washer dryer?
We have 2 options and depending on your expectations, we will do/recommend what serves you and your family best. What most of our clients do is leave them in place, then we can sand up to them (often getting 5-6” underneath the appliances), so it is not noticeable that they were not removed during the…
Read MoreHow do I clean my wood floors, what products should I NOT use?
Before we discuss our preferred and non-preferred cleaning products, let’s go over some wood floor maintenance basics. First, in an ideal world, we want everyone to take their shoes off, upon entering. Your shoes hold on to a lot of undesirable things that need to get cleaned off before walking on your wood floors. Second,…
Read MoreCan I refinish my hardwood floors?
Anything is possible, right? In our 21 years of experience, we have seen many clients attempt to sand and refinish their hardwood floors. We have also heard many stories of clients that have sanded and refinished their hardwood floors. Unfortunately, the common phrase we hear is “I will NEVER do that again!” Why is this?…
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